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14.5

Storage

The images, videos and speech you generate in DOTV, and the media you upload yourself, are all kept for you — the pictures your canvas nodes show are pointing at these files. The Storage page answers three things: what have I got stored, how much room is left, and which of it is no longer used. Storage and credits are two different things: credits are a flow (every generation takes a bite, and once they're spent they're gone), storage is a stock (things take up room until you delete them). This section covers reading the usage, cleaning up in one go, files and projects, what to do when it's nearly full, what deleting does, and a team's storage.

Reading the usage

UsageUsed / total / how many files. The bar is split by whether files are still in use — on a canvas, only in chats, used nowhere — so you can see at a glance how much you could free. The tag at the top right says which space this is.
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Four stops: usage, ready to clean up, filters, one file per tile.

Go to Storage in your Account.

The card at the top is usage: used / total / how many files, and the tag at its top right is which space you're looking at (your personal space and each team have their own, and switching space changes every number).

The bar is split by whether files are still in use, and the legend gives each part's size and file count — click one to filter down to it:

  • In use on a canvas — a node on a canvas points at it (its current version, an older version, a cover or a frame sheet all count).
  • In use elsewhere — Assets, the subject library, styles, toolboxes, published works or shares, covers or avatars use it.
  • In earlier versions only — only a saved canvas version (a restore point you made) still has it.
  • In chats only — it only shows up in an agent chat, usually a frame sheet the agent uploaded to look at.
  • Unused — nothing points at it.

These are worked out by a check: every time you open the page it runs in the background (a few seconds on a busy space) — the top right says "Checking…" meanwhile, and "Check again" runs it once more. Files that arrived less than ten minutes ago aren't judged yet and sit under "Not checked" — anything that can't be judged is treated as in use.

Capacity follows your plan. On the free tier that's 60 GB for a personal space and 3 TB for a team space; a paid plan raises it, and how far is on the Storage tile of the membership page (see 14.4). A team plan's storage does not multiply by seats — a team buys one shared place, not one per person.

Cleaning up in one go

Under the usage card, Ready to clean up lists the parts that can be cleared in one go, each with how many files, how big, and what deleting them does:

  • Not used anywhere — left over from deleted nodes and canvases, and from old images replaced by newer versions. Deleting them does not affect any canvas, so go ahead.
  • Only seen in agent chats — once deleted, those pictures stop showing in the chat history.
  • Only in old canvas versions — once deleted, restoring to the corresponding earlier version will show these images as empty.

"View" filters the grid below down to that part, so you can look them over first. "Clean up all" asks you to confirm, checks once more (anything put back to use in the meantime is kept), then clears them batch by batch with the progress on the card. Close the page halfway and it stops there: what's gone stays gone, and the rest waits for next time.

Files on a canvas or kept elsewhere can't be cleared in one go — deleting them breaks something, so pick them out of the grid and delete them by hand.

Files and projects

Further down is a grid, one file per tile: the picture, the name, the size and date, and a bottom line saying whether it's still in use and in which project. The row above it filters by tier or by type, and sorts by date, size or name.

Open a tile for its details: the full picture or a player, whether it's still in use (and what deleting it would do), which canvas of which project uses it (with an "Open canvas" button), and Source — for AI-generated files, the model and the prompt; automatic by-products such as previz frame sheets, video frame sheets, video covers and previz recordings are recognised too; whatever's left is "Upload".

The checkbox at a tile's top left shows up on hover. Once one tile is ticked, clicking another ticks it too; the bar at the bottom can "Select page", download them together (as one zip) or delete them.

Switch to By project and files are grouped by the project they're used in, largest first, one row per project: how many files, how big. "View files" goes back to the grid with just that project's files; "Open" opens the project itself. Delete a project you don't need from the project list, and its files move to "Unused" at the next check — then clean them up in one go.

Nearly full

It warns you before it fills upPast 90% the used figure turns orange and the consequence is spelled out: once it’s full, new uploads and generations are rejected. Check the “Ready to clean up” card first — delete some and the room comes straight back.
Past 90% the used figure turns orange and spells out what happens next.

Past 90% the used figure turns orange and a line of warning appears under it. That isn't decoration — once it's full, new uploads and generations are rejected, rather than quietly failing. Check the "Ready to clean up" card first — delete some and the room comes straight back.

The moment it really gets refused you do not have to come to this page and hunt for the reason: a dialog comes up right there setting out the arithmetic (how much is used, how much there is in total, how much this one still needs — the server works that line out), with three buttons underneath: Cancel, Free up space, Upgrade plan. Neither of the last two is decoration: Free up space opens the Storage page for the current space, and Upgrade plan opens the upgrade dialog on the spot (capacity follows your plan). Upload has already been refused by that point, so free the room and send it again yourself.

Not enough cloud spaceUploads and generation are refused once it is full — this dialog offers both ways out on the spot: clean up, or upgrade. The line above is the server's own arithmetic.
The dialog that comes up when you hit "Out of cloud space".

What deleting does

So before you delete, glance at its tier: "Unused" files can go without a second thought; if what you ticked includes files still on a canvas or kept elsewhere, the confirmation adds a line counting them for you. Deleted files also drop out of your generation history.

Once it is gone, nothing still using it is left with a broken picture: canvas nodes, chat bubbles, reference thumbnails and project covers draw a "This file has been deleted" placeholder instead (the fill, the icon and that sentence are all drawn by the product, not the browser's broken image). Images and videos replace the picture itself; for audio, that whole player cell is swapped for the same sentence.

ImageWherever a deleted file is still referenced, this placeholder is drawn instead of a broken picture — the fill, the icon and the sentence all come from the product itself.
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What an image, a video and an audio file look like once deleted.

When someone copies your public share with “Copy project”, the files aren't stored a second time, but they're recorded in their space too and count against their storage — so deleting the original project or cleaning up your files later only drops your record, and their copy keeps working. A file leaves storage only once every space that records it has deleted it.

In a team space, Viewer members can't delete or clean up — those buttons aren't there at all, and going around them gets rejected anyway.

A team's storage

Like credits, storage belongs to a space: one for you, one for each team you've joined. The team's is under Storage in team management (see 14.6), where every member can see the usage and the list. Importing a personal project into a team doesn't store the files a second time either; the team's storage records them too, so deleting them from your personal space later leaves the team's copy working. When your personal space checks what's still in use, it looks at your teams' canvases too, so a file a team canvas uses shows as “In use on a canvas” in your personal space as well.

Try it in DOTVReading only goes so far: open DOTV and make an AI video with the feature this section covers.