Pricing FAQ

Prices are always whatever the product computes live — this doc does not copy numbers (a price change would turn it into a lie):

• Membership: Account → Membership → pricing dialog, with Creator / Team tabs, monthly / quarterly / yearly cycles, and a six-currency switch (CNY / HKD / TWD / USD / JPY / INR).
• Credit packs: Account → Credit history → Credit store. The biggest number on a card is what you actually get (first-purchase bonus included).
• What one generation costs: every generation shows an estimate before it runs, worked out by the same rules as the real charge.

Credits are the site-wide meter: images, videos, audio and text all spend them.

• Flat conversion: ¥1 = 25 credits, $1 = 200 credits (custom top-ups use this rate with no bonus; the packs are cheaper than that).
• Custom top-up bounds: minimum ¥1 / $1, maximum ¥100,000 / $15,000 per top-up.
• Expiry: a pack expires only if its card says so; the subscription credits issued by a membership expire unused at the end of each cycle.
• Model-specific packs are cheaper, but those credits only spend on the one model named on the card.

Membership comes in two families — Creator (personal) and Team (with seats) — each with several tiers. Tiers differ along four quotas:

• Subscription credits per cycle — issued automatically when the cycle renews;
• Cloud space — how much your assets and outputs can occupy;
• Concurrent tasks — how many generations can run at once;
• Team seats — Team only, 2 to 200 seats, priced per seat.

The exact numbers per tier are in the pricing dialog, computed live.

Billing rules by capability (full model list and per-tier differences in 14.8):

• Unspent amounts: within 7 days of payment, if not a single credit of that purchase was spent, you can request a refund in Account → Credit history.
• Credits already spent and orders past the window cannot be refunded; leftover quotas after membership expiry follow each tier's rules (subscription credits expire per cycle).

More billing questions? Ask the support chat in the bottom-right corner, or leave a note in Account → Feedback.